Testimonials
After 20 years with our Dear Rocky we had to say goodbye to …
After 20 years with our Dear Rocky we had to say goodbye to our Maine Coon beauty. Gateway took loving care to our boy and we thank them for their compassion and kindness.
Thank you Gateway for the professional service you provided …
Thank you Gateway for the professional service you provided for my Golden Retriever "George". He was my buddy for 12 1/2 years and is loved and missed beyond words. He is back home now where he belongs. Until we meet again. Love Mom.
I want to say thank you to ostrander vet hospital and gatewa…
I want to say thank you to ostrander vet hospital and gateway for taking such good care of my fur baby "Milo"and for understanding that his care with his cremation was of the greatest importance to me and my family.He was like one of my children and treated with the utmost respect.I love you all for that.I have my baby home again!!!rn
What do you do when you lose a family member? After the init…
What do you do when you lose a family member? After the initial shock you give your loved one the very best care and consideration. Gateway took great care to provide us with a final goodbye with their "Viewing and Visitation" and private cremation services. Thank you Gateway. Gone too soon we will always miss our dearest Eggbert.
I chose to do the viewing and visitation because I did not f…
I chose to do the viewing and visitation because I did not feel okay with my last goodbye to my dog. I would strongly suggest this service to those that need closure and peace. If you are having a difficult time with your loss this may be a good service option for you. Also, not only do you get to say your final goodbye to your pet but your pet gets special treatment and extra care. My dog looked so peaceful. He was groomed and brushed. His coat looked great. He was on a bed and even had a warm blanket. The staff was very friendly and respectful. Even at the final process, extra care was taken. Dan lifted my dog gently and respectfully. Stacy was also excellent through the entire process. I'm glad I was able to be with my dog for every step and his body be treated with respect and dignity. Although I still grieve for the loss of my boy, I feel more at peace than I did before. I'm happy I upheld my loyalty to him right to the very end. This service is worth it for peace of mind. Very grateful to the people who provided this service for me. I would highly recommend it. The greatest value of this service is the extra attention your pet will get. It's pretty priceless if you ask me. It helped give me peace in a time when peace did not seem possible. Thank you
March 19, 2015, the heart-wrenching decision was made and my…
March 19, 2015, the heart-wrenching decision was made and my beloved pet, Shadow, would be taken from me. Dark moments ensued and I had to contemplate "What do I do now?" Shadow was gone, I couldn't just let her go like that...I would never see her again . A daily presence in my life for almost 20 years...life would not be the same.rnrnHow could I honour her role in my life? Finally, after looking through the services provided by Gateway I had made a decision. The day I received the call to pick up Shadow's remains was with trepidation but ultimately a very special day. I acknowledge with pride how pleased I am with the manner in which my choice was presented. The remains were delivered in a Wedgewood blue box and the contents in an exquisite Japanese urn which aptly suited Shadow's remains. Shadow always sat on an Oriental tea box looking out the window at the nearby tree and garden with birds and squirrels galore. She sat amongst my orchids and the beautiful urn with her name etched on top is a wonderful expression of her value and importance in my life and that of my extended family as well. The paw is a significant memento as well. Everything was purrfect! Thank you Gateway for delivering the promise of beauty and dignity. I am grateful that you provide such a valuable service.
We said goodbye to our beloved Belle today. I want to exten…
We said goodbye to our beloved Belle today. I want to extend a sincere thank you to the group of lovely individuals at Gateway that made this experience wonderful. They went above and beyond to ensure that our precious Belle was treated with the greatest of care and we truly appreciate all that you do. Pets are a gift and when they leave us, it is a truly difficult time. Your team ensured we were able to say our final farewell and give us that closure we needed. Thank you and again, we appreciate all that you do.
We are so grateful to have a company like Gateway for all th…
We are so grateful to have a company like Gateway for all the people that want their pets to be treated like a member of the family because they are just that. We had Martin guide us through everything from getting our dog, Boomer, out of our car and onto his waiting bed to the final visitation and private cremation. Thank you so much Martin for being so kind and caring, never rushing us, it meant a lot to us. You explained everything and it went exactly as you said it would. Using Gateway made this sad time just a little bit easier for us. It is nice to have our beloved Boomer back home. Thank you from the bottom of our hearts. rn
I would first like to extend my deepest gratitude to Karen a…
I would first like to extend my deepest gratitude to Karen at Gateway, for her selfless, sensitive and caring email responses to my questions, prior to even having had to put my beloved Maggie down. As I said in my final email to you Karen, you have indeed answered your calling and your friends and co-workers must feel honored to work with someone of your caliber.rnOne week to the day that I said a final goodbye to my beautiful four-legged child, I received the call that her ashes and paw print were ready to be picked up. I can't begin to tell you how comforting it is to have her back with me, even such as it is, and the fine and classy way in which she was returned to me, will never be forgotten.rnThank you for all you do, and for giving us 'parents' the opportunity to have more than just a mental memory of our devoted friends.
We had are dog Squirt down last week as he was 15 and his ba…
We had are dog Squirt down last week as he was 15 and his back legs were giving out. He was Dalmatian and wolf hound. Thank you Gateway we just got him home in his urn and I feel like he is still with us. He is no longer suffering.